Who are we?
This privacy statement applies to the processing, in particular the collection, management and use of your personal data as a natural person by Evelyne Verhaeghe of JAVANA NV.
By personal data we mean all information about an identified or identifiable natural person. This concerns data that you have provided to us yourself, which we assign to you for the use of our products and/or services, which we obtain through the use of our products and/or services.
This concerns data to identify you (name, address, customer number, account number…), to contact you (address, telephone or mobile number, fax, e-mail, user name, identification data about the devices you use…) and to provide you with a proper service (which products or services you use, preferences and interests, activity, feedback…).
Personal data is processed for various purposes. However, we make sure that we only collect and process data that are sufficient, relevant and limited to what is necessary for the purposes for which they are processed.
We use your personal data in this way:
To comply with our legal obligations;
If we have received permission from you to do so. You are of course free to do so at any time.
If you wish to withdraw your consent, you can contact us via the appropriate channels;
For the execution of an agreement and/or to be able to assess whether a contract or service can be concluded
If we have a legitimate interest to do so (processing for research purposes, dispute management and legal risks, complaint management and after-sales service, exercising and safeguarding our rights, ...). In doing so, we ensure that in any case the balance between those legitimate interests and the impact on your privacy is not disturbed.
grounds for processing Internally, JAVANA NV takes the necessary technical and organizational measures to protect your personal data, both in our offices and/or via our websites. For example, we employ the necessary firewalls that protect external access from outside, a strict password policy is applied. We ensure that our employees and processors only have the necessary data that they need in the performance of their assignment and that they treat that data in a secure and confidential manner.
If you are a customer with us, we also store your contact and billing information. This information is necessary for the collaboration to run smoothly.
Transfer to third parties
Only JAVANA NV uses your data. We do NOT share your data with third parties.
Personal data may of course not be kept for longer than is necessary in function of the purposes for which they are processed. The retention period may therefore differ, depending on the purpose.
What are your rights?
1. Right to access and rectify, change or delete data
You have the right to view all personal data that we collect from you. You can have incorrect or incomplete data changed or removed.
2. Right to be forgotten
You have the right to have your data removed from our databases.
3. Right to file a complaint
If you believe that we have processed your data unlawfully, you have the right to submit a complaint to the Privacy Commission https://www.privacycommission.be/nl.